LIDA is here to help you, and your customers, get ready for Brexit.
We have three tools ready to help you: Brexit Customer Insights, Brexit Journey Mapping and Brexit Customer Communications.
HOW BREXIT IMPACTS YOUR CUSTOMERS
Do you know what your customers think of Brexit? Did they vote Leave or Remain, and has this changed? And what worries they have in relation to your product, service or brand? Our simple five-question survey, cross-tabulated with our proprietary YouGov research, gives you a quick dipstick. The process is also repeatable, to track changing sentiment as we progress through the coming months.
HOW BREXIT IMPACTS YOUR CUSTOMER EXPERIENCE
This workshop session maps your current customer journey against the Brexit timeline. We look at key political dates, possible outcomes, and potential impacts. These help you understand the points of your customer experience that might be positively or negatively impacted by Brexit, and how these moments might be celebrated or mitigated.
HOW BREXIT IMPACTS YOUR CUSTOMER COMMUNICATIONS
If “Get Ready” is the government’s catch-cry, this is your how-to. A quick-fix programme of adapting and augmenting your current communications to ensure your templated and triggered messages are Brexit-ready and poised to instil confidence and certainty in your customers.
GET IN TOUCH
For more information on any of these products, please email firstname.lastname@example.org and together we’ll “Get Ready for Brexit”.